Shipping policy

Ancestral Frequencies Jewelry – Shipping Policy

Last Updated: 08:14:25

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Processing Times

All orders are handcrafted and energetically prepared before shipment.

Please allow 2–4 business days for order processing before your package is shipped.

Orders placed on weekends or holidays will be processed the next business day.

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Shipping Rates & Delivery Times

We ship worldwide from our [City, State, Country] studio.

Region Estimated Delivery Time Shipping Rate

United States 3–7 business days Calculated at checkout

Canada 5–10 business days Calculated at checkout

Europe 7–14 business days Calculated at checkout

Australia & NZ 7–15 business days Calculated at checkout

Rest of World 10–20 business days Calculated at checkout

> Note: Delivery times may vary depending on customs clearance, postal service delays, or seasonal demand.

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Order Tracking

Once your order ships, you’ll receive an email with a tracking number.

You can track your order via the carrier’s website or through your Shopify order status page.

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Customs, Duties & Taxes

International customers are responsible for any customs fees, import taxes, or duties charged by their country.

We cannot mark packages as “gifts” to avoid customs fees.

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Shipping Delays

While we work to ensure timely delivery, please note:

Weather, postal strikes, or customs inspections may cause delays beyond our control.

We are not responsible for carrier delays once an order has been shipped.

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Lost or Damaged Packages

If your package is lost in transit, contact us at ancestralfrequenciesjewelry@gmail.com with your order number.

If your item arrives damaged, please email photos within 48 hours of delivery so we can assist with a replacement.

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Shipping Restrictions

We do not ship to PO Boxes in certain countries due to courier limitations.

Some items containing natural materials (stones, resins) may be restricted in certain regions. We will contact you if your order is affected.

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If you have any shipping questions, please email us at ancestralfrequenciesjewelry@gmail.com.

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